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LEGAL
NOTICE: Affinity Telecom is a global authorized international
representative for Telegroup, a division of Primus Telecommunications Inc,
PRIMUS ®, PRIMUS TELECOMMUNICATIONS ®, Primus Telecom, Telecom
Primus, Primus Telegroup, Telegroup-Primus, iPRIMUS ™, Internet Primus
™, TELEGROUP ®, Primus Passport, Planet Talk, Primus Passport Prepaid
Phonecard, Primus Passport postpaid phonecard, Global Access Telecard,
international global passport, TELEGROUP GLOBAL ACCESS ®, Global access
long distance, Global access international long-distance, global access
international calling cards, global access callback, pre-paid global access
callback, international post-paid callback, SPECTRA ®, TELEGROUP INTELLIGENT
GLOBAL NETWORK ™ and certain other marks on this site are service marks
of Primus Telecommunications, Inc. The graphics, trademarks, pictorial
matter, and text of this site are protected by copyright law. Such marks,
pictorial matter, and text may not be reproduced, in whole or in part.
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What is Global Access Direct Service?
Telegroup's new Global Access Direct service
is the first special access calling service that offers Canada customers
the same savings from a registered phone and on the road. With its PIN-code
feature, customers can use the service from the office, home, cell phone,
or even while traveling GAD works both in the U.S. and Canada with the
same toll-free number.
This service is perfect for business people
and residential households who need to make international calls away from
the office or home. It works for people in highrises who can't bypass the
building's PBX--people who would love the savings the GAD PIN feature offers.
It also works for people who want these savings on their cell phones.
Global Access Direct is an exciting and unique
service offered only by Telegroup.
Benefits for Customers
Global Access Direct offers the following benefits
to customers:
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Use from home, office, or cell phone
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No need to change long distance carriers
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Save up to 50% on international calls
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Makes most calling cards obsolete
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More GAD Info
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All calls made on the GAD service in the U.S.
and Canada are tariffed in US dollars. Canadian customers have the option
to be billed in Canadian dollars. However, call detail will be in U.S.
dollars only.
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Telegroup will charge all applicable U.S. taxes
to U.S. invoices. There will be no GST tax charged on Canadian invoices.
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GAD PIN calls from a non-equal access area in
Canada will be charged at GAD U.S. rates.
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Rates differ for GAD customers in the U.S. and
Canada.
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How GAD Service Works
The customer dials a toll-free number in the U.S. or
Canada--1-800-393-1000 to connect
to Telegroup's U.S. switch.
If the the phone number has been registred, you hear a bong tone.
The prompt then says, "Please
enter your authorization code." (If the
customer enters an incorrect
code, the switch will again prompt for
an authorization code.) After
entering the 10-digit code, the
customer is prompted to dial
the number he wants to call.
The customer enters the destination number. He will then hear,
"Thank-you for using Telegroup."
The call is completed via Telegroup's
network.
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Customer Instructions
From a touch-tone phone, dial 1-800-393-1000.
If the phone line is registered, skip to step 4.
If the phone number is NOT registered, or if the customer is
calling from a non-registered
phone (for example, a pay phone),
the customer enters his 10-digit
authorization code, followed
by the # key.
Dial the country code + the number, followed by the # key.
Press # to connect the call more quickly.
Press ## (pound key twice) to made additional calls.
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More GAD Details
Each
GAD account will have a monthly limit. If no limit is specified
on the order, Telegroup will
default to a $250 limit. When the
customer reaches the limit,
the line will no longer work until reset.
Usage limits are reset on the
20th of each month when the customer
makes his first call.
Actual
billing time is 30/06. You will be billed for the first 30 seconds
and then in increments of 6
seconds. Charges begin with the dial tone
after dialing the toll free
access number.
Each GAD line may have as many PINs as the customer would like.
Two to six digit accounting (unverified) codes are available on GAD.
If a call is in progress, another call CANNOT be initiated with the
same PIN. This will cause the
service to lock.
If GAD is used from a U.S. pay phone, a 30¢ FCC mandated surcharge
will be added to the customer's
invoice. The charge will appear as a
separate line item on the invoice.
If a customer uses a GAD PIN from a non-equal access area, the
originating number will not
appear on his invoice. It will appear as
Eastern Standard Time, which
corresponds with the Telegroup New
Jersey switch.
GAD service in the U.S. and Canada is a NO-PIC add-on service in
which customers are not required
to changes their current long
distance carriers. And, like
other Global Access services, does not
require an LOA.
GAD Provisioning
Provisioning time for GAD is approximately one
to two business days,
once the order has been submitted.
| Rates: |
| GAD rates are different
in Canada and the U.S. |
| GAD Offshore rates
(AK, HI, USVI and PR) have the same rates as GAD Canada. . |
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